FAQs

At Modafex Ltd, our product is equal to if not superior to any bespoke modular produced in the UK. However, we understand that our client may harbour reservations about off shore manufacturing. Modafex Ltd and our partnering supplier are wholly committed to producing a quality product and service. We trust the below FAQ’s will alleviate any concerns you may have:

  • So what can Modafex supply?
    We have various systems and products. We can supply all external/internal walls, roof coverings, windows, external doors, external facades. Our external facades include Ekobord (cement board system offering fire and acoustic performance to suit the individual project) and Neopan cladding system (fully finished and insulated pre-formed composite panel). We can also supply fully finished turn key pods suitable for a variety of uses. Please refer to our website for more information on products available

  • Do your products and systems meet UK Building Regulations? Yes, all of our products are designed to meet required U values & UK building regulations, and will pass any air test requirements. We have appointed Bureau Veritas as our independent building control advisor.

  • Will your product be fire rated?
    Our products will offer a minimum of 60min fire rating and all insulation provided by Modafex is Rockwool.

  • Do you carry in house design capabilities and offer structural PI?
    Yes, through our in-house design team we can offer full design services whilst also being able to work to existing drawings and adapt them to our products. All structural PI will be confirmed and given by our UK based engineer.

  • Will your product be supplied with warranties?
    Yes, and we can tailor our warranties to meet individual client requirements.

  • What are your payment terms, and how is my money protected?
    This takes the form of stage payments, the first being a 50% deposit on order of the building to allow manufacture to commence. The further 50% balance is to be paid on shipping of the order to allow manufacturers release of the product. Whilst overseas the shipment is covered by Maritime Insurance. Final balance payments are held in a bonded bank account, and visible by both parties, until such a time that the product has been delivered to the UK and cleared customs.

  • What if I can’t physically take my entire order in one delivery?
    We understand that site and/or personal constraints may not allow for delivery to be taken in full. Where this is applicable Modafex need to be informed at the tender process, so arrangements can be made at our storage facility in Hull, where we can store shipments and arrange staged deliveries.

  • What does my cost include and can Modafex guarantee my price even in fluctuating exchange rates?
    All costs will clearly state what has been included. Every cost submitted will be fully inclusive of shipping, taxes, duty etc. This will be the final cost to the client. We guarantee all submitted costs for a period of 30 days from receipt.

  • How long from order to delivery on site?
    All orders are usually manufactured within 3 weeks of order, and allow 2 weeks for port to port followed by delivery to site or storage.

  • Who will erect my building?
    Modafex employ fully qualified UK based erection teams, and all personnel are subject to our in-house health and safety policy (a copy can be sent as requested), and hold all relevant industry qualifications

  • Can you tailor your product to any specifications?
    Yes, our product can be tailored to meet individual requirements. For further information please enquire.

  • Will you supply samples where requested?
    Yes, we understand that samples are more often than not required, and can provide these samples as requested.

  • Are your products made using the same components as can be sourced in the UK?
    Yes, our products are of equal specification to those that can be sourced in UK, but are more cost effective when purchased as a buildings package.

  • Are your products sustainable?
    Yes, many of our products are made using recyclable materials, and in turn can be recycled after their lifetime.

  • Do your products conform with ISO 9001 quality management?
    Yes, all certification can be supplied.

  • Can Modafex supply a turn key solution where required?
    Yes, whilst we offer a supply and installation service, we also have the ability to offer a full turn key service including architectural and structural design, supply, installation, fit out and handover including all site management and infrastructure works where required.
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